Last Updated: [21-01-2025]

At Lindox Car Rental, we strive to provide a hassle-free rental experience. To ensure transparency and clarity, our Refund and Cancellation Policy is outlined below.

1. Cancellation Policy

1.1 Cancellations Made in Advance

• 24+ Hours Before Rental Start: Full refund of the booking amount.
• Less Than 24 Hours Before Rental Start: A cancellation fee of 10% of the total booking amount will apply.

1.2 No-Show Policy

• If the customer fails to pick up the vehicle or is unavailable for delivery at the agreed time and location, the booking will be treated as a no-show, and no refund will be issued.

2. Refund Policy

2.1 Refund Eligibility

Refunds are applicable in the following cases:

• Booking cancellation as per the cancellation policy.
• Vehicle unavailability from Lindox Car Rental due to unforeseen circumstances.
• Major technical issues with the vehicle that render it unusable and cannot be resolved within a reasonable time.

2.2 Refund Process

• Refunds will be processed to the original payment method within 7-10 business days.
• Customers will be notified once the refund has been initiated.

3. Early Return Policy

• No refunds will be provided for vehicles returned earlier than the agreed rental period unless pre-approved.

4. Amendments to Bookings

• Amendments, such as changing the rental dates, are subject to availability and may incur additional charges.

5. Contact for Refund and Cancellation

For any refund or cancellation requests, please contact us:

• Email: info@lindoxrental.com
• Phone: +97150 215 0087

6. Governing Law

This Refund and Cancellation Policy is governed by the laws of the UAE.

We are committed to ensuring your satisfaction. If you have any questions or require further assistance, don’t hesitate to reach out to us. Thank you for choosing Lindox Car Rental!